Job Snapshot


Location:
Sydney CBD
Work Type:
Contract
Category:
Admin/Customer Service
Reference ID:
12669632

Job Summary


The Organisation
 
This is a great opportunity for a Customer Service officer to join an innovative global information solutions company located in North Sydney. We are seeking a candidate who has a passion for creating positive outcomes of clients and the ability to identify and meet their needs. The company is a growing organisation and has a strong focus on the growth and success of their employees. 
 
The Opportunity
 
The organisation offers internal opportunities for progression, and extensive training to ensure long term success. As a customer service consultant you will be an efficiently organised worker who has a strong focus on time management and be an innovative thinker. 
 
The Role

Your responsibilities as a Customer Service Consultant will include but not limited to: 
  • Identifying and meeting the needs of customers. 
  • Gain an understanding of the companies products to ensure accurate detail is being provided.
  • Responding to client queries via phone and email. 
  • Have the ability to work well under pressure and meet deadlines. 
 
Desired Skills and Experience
 
  • Minimum of one year experience in a Customer Service role.
  • Exceptional organisational and time management skills. 
  • Ability to multitask in a fast paced environment. 
  • SAP, MYOB or a CRM system experience.